Frequently Asked Questions
Yes, It is important to have an account on khoobsuratstore.com to purchase any product . You can't make purchases without account on khoobsurats
even its COD, Debit/Credit card , net banking or gift card payment . You need khoobsuratstore.com account to place an order. You never need a bank account to make purchases from khoobsuratstore.com with an exception.
Khoobsuratstore.com accepts COD, Debit/Credit cards, net banking(razorpay) and Gift card payments.
Khoobsuratstore.com provide with DotZot (dtdc) shipping method.
Khoobsuratstore.com takes 4 to 5 days to deliver your order.
• Replacement request must be made within 7 days of purchase and must not be part of above list
• There are no extra shipping charges for the delivery of replacement items for the reasons mentioned above.
• In case of a replacement, our logistics partners will attempt delivery of the items thrice. In case the delivery is not executed during all the three attempts, due to recipient not available premises locked, etc., the customer shall still be charged for the order.
• In case of perishable items or custom-made non-perishable items, neither www.Khoobsuratstore.com nor our enabling partners will be able to accept any returns or replacement of such items.